Dynatrace-vs-CloudQA

Dynatrace vs. CloudQA TruMonitor Synthetic Monitoring Tools Comparison

Most website description of the tools only add to confusion and you can lose a ton of time if you pick a tool that doesn’t match your expectations. So, before you put all your faith the in the most popular synthetic monitoring tools it is better to question whether they are really worth your time.
In this article we’ll compare Dynatrace synthetic monitoring which one of the popular options and CloudQA TruMonitor which brings promising features that pack a punch. Staring with a short  introduction for both synthetic monitoring tools and then a juxtaposition of most relevant features for an in-depth tool comparison.

HubSpot claims, if the site brings in $100,000 / day in revenues, 1 sec page improvement will bring in extra $7,000. That’s how much a second is worth; it can mean a 7% increase or decrease in your revenues.

Dynatrace-vs-CloudQA

Dynatrace – Synthetic Monitoring:

Short synopsis: Dynatrace is an Application Performance Management (APM) software that runs for on-premise and cloud applications. Dynatrace – Synthetic Monitoring is one of its performance analysis tools.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Monitoring for multiple locations in a single execution.

Challenges: Basic record and playback tool to build monitoring scenarios.

Pros: Global coverage, rich dashboard and detailed reporting.

Cons:  Doesn’t work on complex web applications like Single Page Application, no provision to edit a scenario after being created and high costs.

Bottomline: Dynatrace – Synthetic Monitoring tool is useful ONLY for very basic monitoring and can be very costly to operate.

CloudQA TruMonitor:

Short synopsis: CloudQA is a cloud based web testing and performance analysis platform. TruMonitor is a synthetic monitoring tool by CloudQA.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Powerful recorder and agility in management.

Challenges: There is no out of the box APM but CloudQA works well with 3rd party APM tools from Google (name of the tool) & NewRelic.

Pros: Very easy to setup and use. Works with even the most complex web applications and is cost effective.

Cons: Geographical monitoring from XX locations compared to YY offered by Dynatrace

Bottomline: TruMonitor is the easiest and the most effective synthetic monitoring solution available in the market.  

Side by side feature comparison:

CategoryFeatureDynatrace – Synthetic MonitoringCloudQA – TruMonitor
CreationRecording ScenariosBasic recording of user actionsAdvanced recording of user actions with support for assertions and hovers
MonitoringBrowsersReal browser supportReal browser support
Location Based MonitoringMonitor multiple locations around the world Simultaneous monitoring of same scenarios across multiple regionsMonitor multiple locations around the world
ComplexitiesSupports basic web applicationsMonitor complex web applications like Single Page Application
MaintenanceEditing ScenariosOnly addition of validation and editing CSSPerform complex actions- Adding scripts, store variables, random variables, alerts, waits etc
3rd Party IntegrationsOut-of-the-box integrations with popular toolsOut-of-the-box integrations with popular tools
Scheduling FrequencyChoice of 5, 10, and 15, 30 and 60 minute frequenciesChoice of 5, 10, and 15, 30 and 60 minute frequencies
ReliabilityFalse Positive ResistanceBased on deviation from historical baseline metricRetrial of monitoring, automatic waits and robust CSS selectors
ReportingDashboardCan create and share custom dashboardBasic dashboard
Performance MetricsAvailability, uptime, full loaded time, network time, client time, server time, and resource timings.Availability, uptime, full loaded time, network time, client time, server time, and resource timings.
Performance Analysis– Line graphs, pie charts and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
– Other graphs
– Line graphs and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
Alerts and NotificationEmail, Dynatrace mobile app and custom integrations like Slack, PagerDuty and JIRASMS, email, and custom integrations like Slack, PagerDuty and JIRA
Competitive BenchmarkingUsing Apdex ratingsOn request
OtherSupport (Basic Subscription)– Product onboarding
– Live chat
– 8 Hours / 5 Working Days available
– Product onboarding
– Dedicated Support Assistant
– Live chat
– 8 Hours / 5 Working Days available
InfrastructureOn premise and CloudOn premise and Cloud
Price$ 0.35 per 25 runs$ 0.14 per 25 runs

Summary

With growing performance expectations and web complexities, synthetic monitoring is indispensable for companies who want to stay ahead of the competition. Unlike other monitoring tools, TruMonitor offers a comprehensive solution for analysis of user journey; even on complex web applications. Contact us to learn more on how you can leverage synthetic monitoring to become proactive in delivering quality digital experience.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Synthetic Monitoring tools

Synthetic Monitoring – why & when to use it

Website monitoring has advanced from checking for web page availability to analysing real user journeys through a website. Learn if synthetic monitoring is the right fit for you to maintain a quality digital experience.

Like this post share it with your friends
Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

synthetic-monitoring

What is Synthetic Monitoring and Why use it

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends

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Synthetic Monitoring tools

Synthetic Monitoring - why & when to use it

Introduction

A bad digital experience can be very costly. On an average, the cost to acquire an online visitor is around $5 and while only a 3% of them actually convert, any performance issues can burn a big hole in your pocket. But how can you set a benchmark for a quality digital experience?

According to industry experts, your website / application should be glitch free to begin with and all web pages should load within 3 seconds.

HubSpot claims, if the site brings in $100,000 / day in revenues, a 1 second page improvement will bring in extra $7,000. That’s how much a second is worth; it can mean a 7% increase or decrease in your revenues.

Though upholding performance at a benchmark is difficult, monitoring them to take proactive actions can be easy. But performance monitoring yields results only if you choose the right tool. This is because most monitoring tools offer some basic features like pinging URLs to check availability and load time. Moreover, it is different from how a real user would behave on your website. So, why would you use a monitoring tool that doesn’t tell you anything about the user journey?

The only way you can analyze whether a user journey meets the customer expectations is by using a Synthetic Monitoring tool. It is used to monitor critical user journeys on a website and warn developers in case something doesn’t work or perform as expected. If you’re not familiar with Synthetic Monitoring, this article will help you learn about it in-depth.

Synthetic Monitoring tools

What is Synthetic Monitoring

Synthetic monitoring (also known as active monitoring or proactive monitoring) is web application monitoring that is done using a Web browser emulation or scripted recordings of web transactions regardless of whether or not users are currently visiting your site. Synthetic monitoring tools are used to identify and resolve web application performance and availability issues from different geographical locations worldwide.

When and why is Synthetic Monitoring needed

  • Synthetic monitoring is useful to check your site’s availability and end-to-end performance 24/7  from the end-user perspective. Synthetic monitoring predicts, to a fair degree of accuracy, how your application will perform in which geographies and isolate the root cause of any detected bottlenecks. Synthetic monitoring prevented or pre-empted  95 to 99 percent of previous performance issues for most of our customers.
 
  • To provide rich customer experiences, websites and applications increasingly depend on 3rd parties such as shopping carts, ads, customer reviews, web analytics, social networking, SEO, video, and more. In fact, retailers around the globe increased the number of 3rd parties by 21% in 2015, from an average of 25 to 30 3rd parties.These third parties help increase traffic, conversions, and improve customer satisfaction, but any one of them could weaken your site’s overall performance or even take it down. While SLAs may let you point the finger, from the end-user point of view, you’re the one who’s accountable. Using synthetic monitoring, you can evaluate components via pre-production testing for proof of concept and load testing based upon what you expect during high-traffic periods.
 
  • To objectively measure your own service level agreements (SLAs) and also your third party service provider’s. When your site is not functional, loading so slow and timing out that customers go elsewhere, then your site becomes unreliable. Imagine if this happens at a business-critical moment such as cyber Monday or during a major news event, this will impact your entire year negatively. Continuous testing and synthetic monitoring are the best possible ways to ensure your web applications are reliable. No application is immune from performance issues. Complex infrastructure and integrations that support web application delivery in today’s world makes it even more vulnerable. You can get ahead of any problems and preserve your customer experience by taking a top down approach and having visibility into how your application is performing and all of the factors that affect that performance.
 
  • To measure, baseline and analyze performance trends of your application across different geographies, browsers and resolutions. If you don’t track and baseline your performance during normal operations, you won’t know how your applications are performing for your end-users during peak periods. Synthetic monitoring enables a consistent, reliable approach to measure performance throughout the days, weeks or months. With synthetic monitoring, baseline tests can mirror the way your end users access your applications. These simulated user tests can monitor key transactions across geographies, browsers, and devices. Armed with this data, you can assess whether you are meeting user requirements, identify areas to improve, and use the data for capacity planning. Established baseline metrics from synthetic monitoring will give you concrete data to support negotiations and to monitor going forward before entering an SLA.
 
  • To track and benchmark your application performance versus the competitors. Benchmarking using synthetic monitoring provides valuable insight into how market leaders and the competition are performing. It also provides a context for shared goal-setting between IT and business stakeholders to improve business results, and as a tool for measuring performance over time.

What Synthetic Monitoring will not do

  • Resolve end user complaints. Synthetic Monitoring would tell nothing about what the end user was actually doing or experiencing when a real user raises a support ticket.
 
  • Troubleshoot servers and network problems. Operation team may need visibility into servers and network related problems. Synthetic monitoring does not provide this visibility.
 
  • Determine how server or network performance affect application performance. Under resourced network or servers impact application performance. Synthetic monitoring is not a good solution to identify root cause is such cases.
 
  • Analyze the performance of every page in an application. Creating and maintaining scripts for synthetic testing is time-consuming, even for one application. It should be judiciously used for monitoring only critical flows of an application
 
  • Validate the impact of change because of change in application or infrastructure. When IT team makes changes to applications or infrastructure, they must validate the impact of those changes on actual end user experience to determine the impact. Comparing metrics from synthetic testing won’t provide the full picture.
evaluate synthetic monitoring tools

How to evaluate Synthetic Monitoring tools

  • Creating monitoring scenarios:
    • It should be as easy as navigating the website like real users. The best way to do that is to use a record & playback tool which captures user-like actions and starts monitoring them. Not all monitoring tools offer record & playback. A few website monitoring tools like CloudQA and Dynatrace have this capability while some of the popular tools like Pingdom requires you to code for synthetic monitoring.  
    • Due to ever increasing complexities of modern web applications, synthetic monitoring tools should be able work on websites with technologies like single page applications. If the monitoring tool does not support working with complex web functionalities, the scope for catching performance issues is severely narrowed.
    • Once a scenarios is created for monitoring, a Synthetic Monitoring tools should provide an easy way to extend it. If such feature is not available then any incomplete scenarios can frustrate the tester working with the monitoring tool.
 
  • Management of monitoring scenarios
    • Agile methods bring frequent updates to the application. Hence, any synthetic monitoring tool should allow modification of scenarios that are as agile as as the application development process.
    • Websites usually have many workflows; however, there are some common scenarios like Login, Logout and Payment. Synthetic monitoring tools should allow joining separate scenarios to create a new one; thereby, reducing a lot of effort in creating new scenarios. Hence, a monitoring tool should contain a library of scenarios which can be tested collectively and interchangeably.
 
  • Data driven monitoring
    • No monitoring is complete without verifying all possible combinations of data inputs. For example, a website may have calendar settings/filter. In such case synthetic monitoring tools should be able to verify performance with alternating ‘Date’ inputs. The same can be said about other variations like a ‘Filter and Sort’ option on the website.
 
  • Minimize false positives
    • False positives are one of the most annoying thing about website monitoring. They however cannot be escaped. Issues arise from server maintenance, glitches, poor coding and  problems with the CDN. Synthetic monitoring tools should be capable of reducing false positives.
    • A well designed synthetic monitoring tool reduces overheads like retesting for any false alerts.
    • Only a handful of  synthetic monitoring tools are resistant to unexpected behavior of an application. For example, web elements of apps developed using AngularJS are dynamic and load  unpredictably. In such cases, an element loading slower than the speed of detection by a monitoring tool can misfire an alert.
 
  • Location based monitoring
    • Latency could be higher from certain location/s from where your customers access the website. Monitoring from different geographic locations is a way to see how the application performs with latency and load issues.
 
  • Alerts & Notification
    • Synthetic monitoring tools should offer an alerting mechanism  for situations where the desired performance goes below an established threshold . You should check whether the alerting tool of your choice integrates easily with your technology stack. Bare minimum requirements for monitoring alerts are SMS, and email. Integrations with popular tools like Slack and Pagerduty are also sought-after.
 
  • Reports
    • Baselining is an important feature for comparing current performance to a historical metric, or a baseline. The performance figures can be used as a comparative baseline for configuration changes.
    • Reports from a synthetic monitoring tool must include performance metrics for availability, uptime, full loaded time, network time, client time, server time, and resource timings.
    • Data retention is variable for monitoring tools. The retention offered is generally 6 months or 1 year.
 
  • Other criteria
    • Synthetic monitoring is not readily available with most APM tools. An integration with APM tools is desirable in such cases.  
    • AI / ML can be an important feature to reduce false alerts, prioritise problems and for prediction of issues.
    • Few synthetic monitoring tools offer mobile browser support. This is important for businesses having sizeable web traffic through smartphones and tablets.
    • To see how the application behaves with different bandwidths, a bandwidth throttling support is essential.  

Where does TruMonitor excel

If you are an ONLINE INSURANCE company
When someone is trying to buy an insurance online, the personal data like date of birth, gender,  location, etc are deciding factors for premium calculation. To get a true sense of how your application behaves for a true user, you should have the ability to monitor & measure your application performance with multiple data sets. TruMonitor is the only tool that makes multi-dataset monitoring possible and extremely easy to setup. With other tools, you are forced to a use single data set to monitor an insurance purchase journey and you will never be close to truly measuring your end user’s experience. Having different monitors for each data set is not a very good option from maintenance perspective. Imagine if you have a synthetic monitoring solution that could solve both these problems by using data as a variable executing one single script. That actually will give a very good idea of how your application is perceived by different types of end users.

If you are an E-COMMERCE company
When someone is buying a phone from an eCommerce site, they would look for product description, price, color and other important attributes of a product. Most synthetic monitoring solutions will not allow you to verify different types of elements like images, links, buttons etc on a page which your end user would need. With TruMonitor you can verify all types of elements on page and also add custom scripts for complex logical verifications.

If you are an ONLINE BOOKING company
Usually flights and hotels are booked by providing a date of travel or date of check-in. You record a script in June 2018 picking July 2018 travel and check-in dates. If you use the same recorded script for synthetic monitoring continuously it will start breaking after the chosen dates. The reason being calendar will start showing up differently from August 2018. Unlike other monitoring solutions which either do not offer this capability or have a flaky approach for addressing dynamic dates, CloudQA provides you an option to work with  dynamic dates f which would never break.

If you have an AGILE APPLICATION ENVIRONMENT
Online e-commerce can be very competitive and companies constantly have tweak their application to improve user experience. For example,  in an eCommerce purchase, let’s say you had a dropdown to display cities based on a state for a user to select. To improve this process you change the dropdown to an auto suggest text box. With other monitoring tools all your synthetic monitoring critical workflows would have to be discarded and created from scratch. With CloudQA, you have the flexibility of deleting the dropdown stop and add step to type into an auto suggest text box by just click of a button.

If your web application has EXTERNAL DEPENDENCIES (API’s)
While purchasing a product on eCommerce website, one would have to go through a delivery process by providing zip code and in most cases delivery is done by a third party service provider. Generally, third party providers use APIs for verifying if they can deliver to the specified zip code. With CloudQA, you can combine web application flows with API invocation into one single script and monitor them together make it a smooth process.

Support for MODERN WEB APPLICATIONS
Modern web applications are complex and beyond the capability of a basic synthetic monitoring tools. For example, web application based on AngularJS are difficult to monitor because their of dynamic web element loading capabilities. TruMonitor has robust engine which can handle such complex interactions.

Support for NEWS / MEDIA APPLICATIONS
News and Media web pages are content heavy. Having a 5Mb web page is common among the leading media sites. And having third party scripts like ad for marketing can drag the performance further. TruMonitor helps you gather performance intelligence to help you optimize web page for any user behaviour.

TruMonitor Features:

 
CategoryFeatureCloudQA – TruMonitor
CreationRecording ScenariosAdvanced recording of user actions with support for assertions and hovers
MonitoringBrowsersReal browser support
Location Based MonitoringMonitor multiple locations around the world
ComplexitiesMonitor complex web applications like Single Page Application
MaintenanceEditing ScenariosPerform complex actions- Adding scripts, store variables, random variables, alerts, waits etc
3rd Party IntegrationsOut-of-the-box integrations with popular tools
Scheduling FrequencyChoice of 5, 10, and 15, 30 and 60 minute frequencies
ReliabilityFalse Positive ResistanceRetrial of monitoring, automatic waits and robust CSS selectors
ReportingDashboardBasic dashboard
Performance MetricsAvailability, uptime, full loaded time, network time, client time, server time, and resource timings.
Performance Analysis– Line graphs and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
Alerts and NotificationSMS, email, and custom integrations like Slack, PagerDuty and JIRA
Competitive BenchmarkingOn request
OtherSupport (Basic Subscription)– Product onboarding
– Dedicated Support Assistant
– Live chat
– 8 Hours / 5 Working Days available
InfrastructureOn premise and Cloud

Summary

With growing performance expectations and web complexities, synthetic monitoring is indispensable for companies who want to stay ahead of the competition. Unlike other synthetic monitoring tools, TruMonitor offers a comprehensive solution for analysis of user journey even on complex web applications. Contact us to learn more on how you can leverage synthetic monitoring to become proactive in delivering quality digital experience.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Synthetic Monitoring tools

Synthetic Monitoring – why & when to use it

Website monitoring has advanced from checking for web page availability to analysing real user journeys through a website. Learn if synthetic monitoring is the right fit for you to maintain a quality digital experience.

Like this post share it with your friends
Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

synthetic-monitoring

What is Synthetic Monitoring and Why use it

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Like this post share it with your friends
Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

Performance of your web application can make or break your growth efforts. It’s critical for good shopping experience which in turn affects your revenue, loyalty, and reputation. Organizing a performance management strategy helps to balance risks and deliver a user experience that exceeds customer expectations. Ecommerce Monitoring is a useful tool to help your digital performance deliver that great user experience. Let’s dive deep into why you need ecommerce monitoring.

Ecommerce Monitoring

Errors occur unexpectedly

Demand for shopping is 24*7. But how would you know if something went wrong while users are shopping? For example – during late hours, there is an increase in the traffic, at such point if users experience a delay in loading or encounter a 404 error, it will impact your sales and customers trust. Ecommerce monitoring can assist in such situation by continuously monitoring the performance and alerts the team for technical glitches. It constantly helps in preventing a bad shopping experience.

3rd party services can you slow you down

Thanks to innovative technologies like API integrations, you can hook up the website with a service of your choice. For example, you may use a plugin that helps in customer analytics or a promotional banner.

Such services can cause your website to slow down or malfunction. It may not be apparent on your device but real users with different browsers and geographical locations can get affected. Ecommerce monitoring tool help you in detecting any issues with 3rd party services.

Test Web services

Your e-commerce business need collaboration with a number of services like – application vendors, application development tool suppliers, and middleware vendors. With the continuous exchange of data, smooth communication with assured quality is of importance. While web services offer modular solutions, e-commerce monitoring assist in supervising these services, testing the workflows and reporting any issues. It could help your firm in delivering superior quality when compared to competitors, improving the website rating and enhanced brand equity

Analyse and Baseline Performance

E-commerce Monitoring helps in benchmarking the performance of your web application all time. Guarding your website and measuring its performance all throughout the day over a period say a month, quarter or annually may be tough. Monitoring takes assistance from the marked baseline, mirror the same test in the live environment and provide you with a comparison result. You can then quickly analyze the gap between the expected and actual result. With all data in hand, you could identify the areas of improvement and strategize your development accordingly and stay ahead amongst your competitors.

A Detailed Report to Debug Issues

Customer expectations are rising, and they don’t tolerate slow performances. Presence of alternatives makes it easy for them to abandon a web app with quality issues. Bad experience affects the user’s impression of a brand.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Synthetic Monitoring tools

Synthetic Monitoring – why & when to use it

Website monitoring has advanced from checking for web page availability to analysing real user journeys through a website. Learn if synthetic monitoring is the right fit for you to maintain a quality digital experience.

Like this post share it with your friends
Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

synthetic-monitoring

What is Synthetic Monitoring and Why use it

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends

Improve the shopping experience today

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

Synthetic-Monitoring-what-users-dont-like

What is Synthetic Monitoring and how it can help your ecommerce website

Synthetic monitoring checks how a website performs with the use of virtual customers. It can simulate real user interactions. Monitoring can run with real browsers and geographical locations. Once set up, monitoring runs 24×7 to alert the managers in case of any glitches.

In general, you should focus more on critical paths of shopping on your website. The navigation flows such as Sign up, Login, Add To Cart, and Checkout are critical for any ecommerce website. You can then add any other navigation flows like applying a promo code.  

When there’s a glitch, synthetic monitoring tool will allow you to see where and why it has occurred. Your team can then take quick actions before any glitch affects your customers.

Synthetic website monitoring alerts

Customer expectations are rising, and they don’t tolerate slow performances. Presence of alternatives makes it easy for them to abandon a web app with quality issues. Bad experience affects the user’s impression of a brand.

For ecommerce sites, Akamai reports 75% of online shoppers who experience glitches, crashes, or long loading time, will not purchase anything. A prudent quality analysis can reduce the probability of large losses.

Synthetic monitoring allows you to get various metrics on website performance. It records the time taken by the website to respond to each user-like action. You can use these metrics to fix your website according to user expectations.

Synthetic Monitoring tool metrics

Status codes are website Server and Client errors such as ‘404 Page Not Found’. They indicate that something has temporarily or permanently malfunctioned. The code in the response indicates what type of problem has occurred. If you are interested to know more: Wikipedia has a great article on status codes.

These errors are common and may come unexpectedly. You can be proactive and monitor website homepage or links that are critical for sales. As mentioned before, it is monitored for real browsers and geographical locations.

synthetic monitoring unavalability check

You may put efforts into upgrading the design or collecting customer analytics. But when such services may end up affecting the performance of your website. Change in theme most commonly breaks navigation links and button. It may also load poorly on mobile websites. Other 3rd party services used for analytics, marketing or inventory can also slow down a web page or the whole website

Synthetic monitoring can be used to understand the impact of 3rd party services. You can experiment with various services (or their combination) to see which affects the least.

synthetic monitoring for affects of 3rd party services

Ecommerce is competitive and user expectations will continue to rise. Hence, monitoring solutions are desirable to have quality digital experience. You cannot depend on customer feedback to take corrective action on your ecommerce website. Using a synthetic monitoring tool is necessary to avoid losing customers who don’t tolerate any poor performance. By taking proactive actions ecommerce managers can ensure a flawless ecommerce website.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Synthetic Monitoring tools

Synthetic Monitoring – why & when to use it

Website monitoring has advanced from checking for web page availability to analysing real user journeys through a website. Learn if synthetic monitoring is the right fit for you to maintain a quality digital experience.

Like this post share it with your friends
Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

synthetic-monitoring

What is Synthetic Monitoring and Why use it

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends

Improve the shopping experience today

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

synthetic-monitoring

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends
Twitter is over capacity

We need performance testing make sure that our websites load as fast as possible. There are a few reasons why you need to test your website speed and make sure that your site is loading fast: Visitor Retention or Conversion Rate Your website visitors (who are mostly potential clients) will not stay around waiting for a

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Selenium-IDE-Alternative

The Selenium IDE is a record and playback testing tool. A Tester can use it to create test scripts without coding and export them (to Selenium WebDriver) for executing the test. It simplified generating test cases, but due to growing intricacies of web technologies and lack of resources for support, Selenium IDE’s development was shut

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Pros & Cons Web Testing Tools

Often teams choose an automation tool in a hurry without going into details of its pros and cons. The tool may not be comprehensive enough to satisfy all the testing needs of the application. Even if the best tools are selected they may not integrate smoothly into the QA process. We have highlighted pros and

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SaaS

SaaS or Software as a Service model is increasingly becoming popular. Thanks to its features like – quick deployment, reduced dependency on internal systems, an increase in availability, reliability of resource and most importantly low upfront costs, it serves as the best choice. However, looking at the flip side, the companies are under immense pressure

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CI/CD Best Practices

Agile methodologies teach breaking down of software development into smaller tasks known as “User Stories”. This has enabled early feedbacks which are useful for aligning the features with market needs. With the widespread adoption of agile practices, teams are able to deliver functional software in smaller iterations.

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why automate functional testing of web application

When you have a commercial web application, you are always challenged to remain competitive.  You are constantly under pressure to rollout new features for your clients. While software developers have adopted agile methodologies to speed up software release cycles, this  process can leave your web application vulnerable to bugs. In such case, to what extent

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RPA Test Automation

Is RPA a testing tool? Is Test Automation similar to RPA? Could Selenium be used for RPA? Does a Robot do RPA execution? How could RPA be utilized in testing? With RPA evolving could testers lose their job? Is RPA based on Agile? To answer all such questions, we’ve come up with a post to

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Automation Testing

Where do we fit the Automation into our SDLC was one of the questions raised by a prospective client? Do you have the same impression? Many of us believe automation to be simply a part of QA phase of the SDLC, but to achieve the desired results automation must follow the complete cycle of its

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Test Automation

Automation is now a phenomenon! One click booking, Auto-filters, interconnected and automated appliances,etc. are now anessential part of our living. While consumers enjoy automation to ease their stressful life, test automation could offer peace of mind to many founders and CXO’s of the firms.  While many believe test automation is to make a QA person

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Test Automation

Test Automation is a strategic decision influenced by myths and facts. However, firms need to understand any test automation is an investment, which has its assumptions and a strategy, stressing the need to measure the ROI. But what are the factors that influence ROI? Are there any assumptions? Is there a formula to devise? Are

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Predictive Analysis in Quality Assurance

What kind of QA person are you? Reactive or Proactive? Let’s take a quiz to find out; please answer YES/NO to each of the questions below – Do you start QA cycle only when the code is available in QA? Do you review your code after every stage of the SDLC? Do you log bugs

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Artificial Intelligence

WannaCry, Petya/NOPetya cyberattacks, cybercrime, ransomware cyberthreats, virus are some of the buzzwords that were at its peak till last week as shown on Google trends. While some experts are predicting this a role play for something “BIG” to come, the firms, government, institutions, organizations, hospitals are looking for measures to protect themselves against the next

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API Testing, API Testing Automation

The $13.7 billion acquisition of the Whole Foods Market by Amazon is shaping a dynamic platform that channels diverse services and processes. By leveraging Cloud and APIs, Amazon is offering technologies and process innovations beyond the confines of the organizations. Digital connectivity and new age technology trends is amplifying the significance of Application Program Interfaces

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Cloud Based Testing

The application developments are very dynamic. Companies are launching new applications; roll out the versions in very short times. This is the constant challenge that most companies face. As the new versions of applications, create capabilities to expand your application, it’s imperative to test your app quickly over an ever expanding variety of devices so

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User Experience

As a product based firm CloudQA often in its demo sessions is hit by a query – How do you assure quality to the digital audience each time? Our answer is simple – We value user experience more than the code.  Our testing approach is user-centric, and if research shows users are deviating from the

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Quality Assurance

Cyber threats and data security are one of the first concern of any firm. As an organization, what do you do to save yourselves from cyber threat? Firewalls? Anti-virus? Or Setting up processes and educating employees? Hiring a security firm to audit your processes and conduct penetration testing?  What else could be done to prevent

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Website Monitoring Tools - CloudQA

Our last article on Load Testing mentioned about website crash happening due to high traffic. So how does the website owner know if the website has crashed? Thanks to different techniques of Application Performance Monitoring[APM] such issues could either be reported in Real-time or may not even surface because of Synthetic/Active monitoring. Our current post

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Load Testing

Quite recently when “Move to Canada” was a trending term, Canada’s immigration website crashed. Not long ago, in India, during peak hours the rail booking site used to crash every day. In 2015, retailers had a tough time on Black Friday and Cyber Mondays when most of the retail websites crashed. The above instances reflect

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Tagged under: ,
Codeless Automation

Recently when we were hit by a query from a start-up firm looking for TAAS, we gratefully acknowledge them. But when they replied asking us – We do not follow Agile, would codeless automation fit our strategy? At that very moment, we thought of coming up with this post –

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Test Data Management Tools

While availing Testing-as-a-service[#TaaS], benefits like Cost Reduction and Revenue Optimization seemed obvious but did you double check if the package is inclusive of #Test Data Management? With Big Data the buzzword these days, we often sideline the test #data management, in fact, experts believe that an effective Test Data Management could increase the quality of

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Container Management Platform

Report from Forrester highlights an interesting fact of how an enterprise may go away with using large, complex, and costly private cloud software suites. In fact, the enterprises may revisit their cloud strategy and look for alternatives that include and integrate PaaS capabilities, cloud management, and container support. If you haven’t noticed it yet, check

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Mobile Website Testing

Compatibility is in demand in modern times! A windows phone although was a high performer but would not run Android Apps, a software that does not support Linux, or a web page that does load with IE are evidently incompatible in current times. The tech-driven world needs to stay connected and should work seamlessly on

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Docker Vs Kubernetes

Cloud Computing with its offering of “Platform as a service [PaaS]” has helped “Testing as a service[TaaS],” but could you move a running application from one VM to other? Sounds bit dicey but that’s how the #Docker and #Kubernetes could help in deploying containers inside a cluster and making each container as a standalone application

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Agile enhancement by service virtualization

How often you push your “Phone Updates” to a later date as an update install means your phone would not be available to work. Even though the updates just take a couple of minutes, but in a fast-paced world where a minute delay could mean a lot, non-availability of services for a fraction of seconds

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Continuous Agile Testing

A flowing river or a growing plant are all viewed with positivity and respect! Same applies to the software’s and technology, the one whose updates are stalled, start losing their existence. Is anyone using Windows XP? Or a Nokia Phone? Or any of your neighbor who has a CRT Television? Continuity is Life! To support

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Continuous Testing

Need To Know the Best Practices For #Continuous Agile #Testing The Delivery Manager approached the QA Head – When do you stop testing? The Head replied – We never stop testing, it should be continuous we may put a ‘,’ to pause for a while but make sure to pick it again to near perfection.

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Selenium Automation

Technology has provided us with options, but most of the options are not sustainable! They live for a shorter duration and then turn to history! Today technology needs to be unlimited, unconditional, Adaptive to change and seamless, could you think of any tools/technologies that are progressive and stable for more than a decade? We have…

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Codeless Testing

July 29, 2016, was a big day for testing professionals with the release of beta version of Selenium 3.0. The online community of testing and QA professionals are flooded with “what, when, how questions on Selenium 3” and individuals are exploring every bit of it. But for a firm like CloudQA who offer “Testing as

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Agile Development, Agile checked

Kinkar brain was cluttered, being a technical head he was committed to delivering a project within six months, and after working for five months on a project when they were ready for first UAT, the code refused to float because of incompatibility of browsers. Had he been Agile-Checked; he could have avoided the last-minute pressure.

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Web Services Automation

#Web services are those services wherein two applications or software or machines communicate with each other and exchange information, regardless of the underlying structure of the two things that are communicating. For example, if you want your site to display stock prices, you don’t have to go to the stock market and collect the prices

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Microservices Automation Testing

As the Agile form of software development is making waves and ruling the roost in the software game, a new player is slowly emerging – microservices. It is similar to the many small iterations that characterize the Agile development module. So what exactly is microservices? To understand this, let us first take into account the

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Agile Development & Testing

CloudQA is back with our What You Should Be Doing series! In this installment, we look at #Agile development. First off the bat – what is Agile? Well, to quote AgileNutShell, “Agile is a time boxed, iterative approach to software delivery that builds software incrementally from the start of the project, instead of trying to

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Robots Test Automation

Ever since automation entered the scene, there has been intense debate about machines replacing humans. And its easy to see why – machines don’t make mistakes, they don’t crib about overtime, they don’t get tired, and they don’t need to be paid a salary. Considering the capitalist environment that we operate in, its not hard

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Automation Testing

We’ve explored the problems of automation testing that you’re likely to run into in your journey with #test automation. This article is targeted to help you avoid them. We’ll recap the problems for those of you who missed it, (those interested can read it here[hyperlink]), and move on to the measures you can adopt to overcome

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Automation Testing

#Test automation is currently very popular for it’s ease of operation and how much it lowers costs in the long run. Testing frameworks like CloudQA have had a major impact on the workplace and how fast or efficiently software is developed by saving time, effort and money. However, as part of our ongoing series, we’ve

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#CloudQA is committed to offer its clients the most advanced and the most efficient technologies. We spend a lot of time and effort in R&D, and try to bring the most stable and effective strategies to the market. We know the value of your time and money, and don’t skimp about features and capabilities. Keeping

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Test Automation

#Test automation isn’t the easiest process to deal with. It’s often technical nature, and oft-touted miraculous results lead to a lot of miscommunication and expectation management issues between supervisors and engineers who actually have to work the test. Expectation management is an especially crucial aspect, because both the engineer and his or her supervisor needs

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Test Automation

#Test automation refers to specialized software that makes your life much easier. Instead of overworked software engineers looking through a hundred screen and trying a hundred different input combinations manually, you just run the test automation software, and voila! You know what problems are cropping up, why and where, all at the click of a button. There are two

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Test Automation

To get maximum ROI out of automation, here are some best practices to be followed: 1. Know what to & what not to Automate What to Automate? · Test Cases which are important to be repeated in every release cycle. · Test Cases which are time consuming & tedious to execute manually because chances of

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Selenium Test Automation

#Selenium is by far the most preferred #Test Automation tool for web applications and more people are adopting it for their test automation strategy. As someone new to test automation, do you know what it takes to setup a successful test automation environment and be productive with it? Here are some thoughts Starting out with Selenium

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web automation Functional Testing

What is #Functional Testing? A properly written functional test ensures that the system is functioning exactly as the USER expects it to. Functional tests target business goals and typically defined and validated by an expert end user. Since it may not be possible for an expert to test the functionality of the system at each

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software test management

Software Test Management The effectiveness of Automated #Testing wherever applicable in software test processes has been rarely disputed. Automated Testing reduces testing time, identifies bugs faster and facilitates continuous development (CD). However, Automated Testing environments tend to get extremely large (one with over 100 test scenarios would qualify as large and test scenarios can easily

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Testing As A Service

#Testing as a Service (#TaaS) As enterprises rush to meet the evolving, customer focused, multi-interface, and technologically complex solutions, software quality and time to market becomes a critical need. As a result software testing plays an important role in the growth of an enterprise offering such solutions. However surging costs, high security environments, and software

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software test management

What Everybody Ought to Know About #Software Test Management The effectiveness of Automated #Testing wherever applicable in software test processes has been rarely disputed. Automated Testing reduces testing time, identifies bugs faster and facilitates continuous development (CD). However, Automated Testing environments tend to get extremely large (one with over 100 test scenarios would qualify as large

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