Monitor 24*7

Selecting the right application monitoring tools for your business

When it comes time to select the right Application Performance Management (or APM) tools for your business, you need to make sure that you consider all the different aspects of each available package before you employ one.

It’s important to keep in mind that the applications and tools solutions you choose should be complete and also equipped with features that can scale with your business. At the same time, you need to be mindful that evaluating and comparing performance management tool solutions and all the different vendors will not be an easy task.

Monitor 24*7

Understanding your needs

Unless you are clear about your needs do not start the search for an APM tool. What are the typical needs for an APM?

  1. Code level diagnostics
  2. Types of technologies to be monitored
  3. End-user experience monitoring
  4. Out of the box/custom dashboards for your IT Operations
  5. Agent/agentless monitoring
  6. Cloud based/on premise tool
  7. Synthetic monitoring tool

Six points mentioned above are some of important high level requirements. Also come up detailed requirements. For example, list of critical metrics you need to monitor.

This is the first step to narrow down your search for a right APM tool for your needs.

What to Look for in an APM Tool

Once you are clear about your needs you then try to match your needs with available tools in the market. An APM tool that informs you that a specific transaction is slow, but is not able to tell you where, why, and who should be in charge of correcting this issue, is virtually useless. Therefore, a proper APM tool should offer an extensive library of integration gateways to analyze and aggregate data from almost all the major service providers.

There are open source options that might be worth considering which you can bend to your own needs, such as Nagios.

Many APM tools can offer useful analysis capabilities, just be mindful that these capabilities should be aiding your understanding of all your generated data. Also, to make all your tasks more manageable, a few criteria may be prioritized more than others with regards to your overall assessment of APM.

Two starring lights: New Relic APM Systems and Sensu

The criteria by which you should decide on an APM system should be as follows: reporting, monitoring, and analysis.

New Relic APM systems can map the history and status of an application in real time. You can also make use of pre-programmed behavior which will enable you to be able to identify changes with regards to your overall monitoring data.

Certain providers like Sensu choose only to target server-side monitoring and these providers will not offer you any client-side RUM functionality. It’s important to be wary of that.

Remember, an APM tool may be used to ensure the success of your business. APM tools ideally improve the availability and performance of the business applications that you presently use. Let that be your guiding light in selecting a system that works for you.

The Pros and Cons of Using the Datadog APM Platform

Another APM tool that may meet some of your needs: Datadog has a fully qualified and sophisticated user interface, which makes it ideal for collaborative environments.

On the other hand, you should also note that this very robust APM platform can become very expensive if you decide to increase the size of your development projects.

You can significantly reduce the chances of misunderstandings if all development teams are involved in the overall search for a single APM tool to solve all your problems, with the same vision of things and the same tools. It’s important to analyze and assert patterns by always looking at different levels of load on your global infrastructure.

Those patterns will determine your ideal APM tool choice.

Discover more on Monitoring Tools

The Benefits of Using the Right APM Tools

Performing these kinds of tests with your APM tools, you can contribute significantly to sustainability and the overall planning of your systems.

You might also wish to give some thought to the idea that these tools are handy if you want to be able to identify potential problems before actual end users ever encounter them. Remember, your business’ public image will be damaged if you only identify issues after users begin confronting them in real-world scenarios.

It’s really in your best interests to invest in a high-quality APM solution to make sure that all your testing is fully complete before you release your application to the wild. While all applications frequently require a server to run, not all software packages will require users.

It’s crucial to use the right APM tools to test your apps depending on what real-world uses you plan for your software. When looking at the APM tools, you need to make sure that the one you select is appropriate for your use case. Every detail needs to be considered: from the efficiency of requests made on the underlying databases to the speed of the demands on the network.

For example, not all applications need to be scalable. In such a case, a tool like Stackify specializes heavily in dealing specifically with web application analysis.

On the other hand, New Relic, as we mentioned, monitors mobile and web users. It’s ideal if you need a tool that provides comprehensive end-to-end visibility. In other words, you should use a tool that offers a high level of detail with regards to each transaction that your APM tool monitors.

Lastly, tests and alerts will be necessary for specific types of applications. By its nature, you’ll find that these forms of monitoring among APM providers that specialize in monitoring user-centric applications – usually web-based and mobile-based.

Why You Should Use APM Tools Alongside RUM Platforms

It’s really important to carefully choose a solution that the stakeholders in each life cycle of the application will adopt. As a basic rule, APM providers who analyze RUM from the web also tend to be the ones who offer web performance monitoring. The selection of the right APM tool for your business will depend heavily on the use cases that you have planned for your software.

Take some time today to carefully analyze the full life cycle of your software package before you make a final decision on which APM tool you wish to use. It’ll be much better down the road when you have a clear rationale for your product and the reasons for the APM tool you chose.

An APM tool should primarily be used to monitor the availability and performance of your website or platform in continuity. On the other hand, you need to understand that web performance monitoring is at the same time frequently used in conjunction with a RUM tool.

Real User Monitoring (RUM) is an advanced passive approach which is used to analyze the performance of a website.

You should also note that in the scenario of a web application, the RUM aggregates and tracks each page visited by a specific user and each button that they click on.

RUM tools have a global vision of the environment and can even identify a specific transaction that is particularly slow. Also, you need to be mindful that whether it is a question of studying production data or replaying a problem, everything will depend explicitly on the details of each transaction.

APM tools that work with your test automation tools is essential

It’s important to be aware that functional or performance error details are essential whether a transaction is executed several times or just once.

At the same time, you should also understand that although regression or load testing is a crucial factor with regards to your applications, the real value arises from the data that an APM platform can aggregate. Remember, even if it is not you, someone else may make mistakes that will affect you in one way or another with regards to the functioning of your application.

Like the problems that may impact your application, the solutions to solve these problems may follow the entire development lifecycle, which means it’s important that APM tools also integrate with your test automation tools.

APM tool or set of tools together that suits your needs can literally revive your IT Operations. IT infrastructure has grown so complex because of so many options cloud, service virtualization etc. that the single approach doesn’t work any longer. Some organizations even have up to 30 different monitoring products deployed. In most cases, right tool choice can bring it down to 4 or 5. Review your APM toolset now. And pick one if you don’t have any setup with some tools providing no obligation pilot.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Price-Performance-Leader-Automated-Testing

9-step success formula for small QA teams to switch from manual to automated testing

Do you or your team currently test manually and trying to break into test automation? In this article, we outline how can small QA teams make transition from manual to codeless testing to full fledged automated testing. The transition will not happen overnight but can be successfully achieved much easier than anticipated.

Price-Performance-Leader-Automated-Testing

1 – Say no to mundane repetitive manual testing

Your willingness to say no to mundane and boring repetitive manual testing is the first real step towards automated testing! As a team you need to acknowledge that manual testing is haunted by repetitiveness and is error prone. Any team will eventually get bogged down by doing the same thing over and over again impacting team motivation. Some teams will overcome this challenge by automating small bits and pieces of repetitive work. For example, a script to import test data into a database, a utility to generate random test data, etc.

2 – Know impediments to switch to automated testing

Once you acknowledge as a team that you need to move to automated testing, the next step is to know what is stopping your team from making this move. In most cases, it is the fear of complexities involved in automation ie., learning programming. “Can we learn a new programming language and implement a successful test automation project?” are the kind of questions that come to mind. To allay such fears, teams should start small and pick the right tools that suit their testing needs. For example, think before picking a tool that does not work well with iFrames if your application is using iFrames heavily, or start to build out a test automation framework if your team doesn’t have any automation experience, etc.

3 – Start simple and small but make it successful

A good beginning is half the job done. It is very important to pick the simple and small test cases when your team is new to automated testing. Pick the test cases that you manually test very often but are easy to test. Simple and small test cases are easy to automate, debug, maintain and reuse. Don’t go crazy with automation and start with most time taking or complex ones first or you will make your beginning harder and reduce your chances of success. For example, start with a simple login test case, creating a user, etc.

4 – Pick the right tools and frameworks

Making the process easier for your team to adopt is the key to success. It will be easier when you choose combination of tools and frameworks. Yes, you heard it right! It has to be combination of tools. You can no longer rely on one single tool to get success on your test automation. Selenium execution will probably be the foundation as it is the most popular and convenient tool to use with different programming languages. Start with codeless testing tools built on top of Selenium. Codeless testing tools could cover most of your simple to medium complex manual tests.

Discover why is codeless test automation better than conventional test automation?

5 – Learn and practice programming

Pick up the programming language that your team is most comfortable with. Codeless testing might be able to cover most of your manual testing but for complex steps or tests, you would need to write scripts. Learning is not enough, you should put your learning to practice to understand and write good code. But do not go deep where you cannot stand. Remember as a team, your goal is to ensure quality of the software by automating repetitive manual tests.

6 – Be very clear on what to automate

Your team has to prioritize which tests to automate. Just because you have this new-found knowledge of automated testing, does not mean it should be applied to everything — in fact, it is impossible to automate all tests, and many things are better off being done manually. Trying to automate complex and less often used tests is a formula for failure and is not worth your team’s effort. Here is where your manual and exploratory testing skills should be put to use whenever a new feature is released.  Run risk analysis to determine parts of your application that should be automated. In addition you will have to pay attention to details like if your application is web based, you will want to create a list of the browsers and devices that are going to be essential to your particular test suite.

7 – Zero tolerance to unreliable automated tests

Just like, as manual testers, you refuse to be content with failing tests, you should not tolerate automated tests that pass at times and fail at other times. Unreliable tests will lose your team’s confidence and is a stepping stone for failure. As an example, if there is a failure in the initial steps of a lengthy test case, you can not be sure if there’s no bug beyond that step. Such uncertainties will be bad for team morale and make the whole automation effort less fruitful.

8 – Do not neglect team collaboration

Successful outcomes for any project are guaranteed by a collaborative team. It is no different for test automation. All your team’s automated tests have to be in a single repository accessible anytime & anywhere. A change log indicating who made change to which test case for traceability and accountability should always exist. The tool you pick should allow for collaboration and also make it easier to categorize, tag, sort and filter the 100’s of tests that you would have created over time.

9 – Get the fundamentals right

Do not forget the testing fundamentals. Whether it is manual or automated testing, testing concepts and fundamentals always apply. Refer these articles to understand the fundamentals of test automation

Automated testing might seem daunting when you start, but all it really takes is a consistent effort to make it a success. Continuous learning and practice using your resources will help. Take comfort in knowing that even the experts don’t know it all. No matter how good an automation engineer you become, there’s always more to learn.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Why you can't ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

A test plan is useful to put discipline into the testing process. Otherwise, it’s often a mess when team members draw different conclusions about the scope, risk and prioritization of product features. The outcomes are better when entire team is on the same page. If your team isn’t planning tests, the problem could be how you perceive the test plan.

A test plan might appear like an elaborate document by the QA, but in agile it is more like a process than a plan. It can be dynamic in spirit and capable of keeping up the sprint velocity. Let’s look the challenges in agile testing and how to overcome them with planning.

The perils of no test planning

It’s a common pitfall when team is focused on a quick burn-down of everything in the bucket of requirements. This way, you can lose time on testing low risk and low priority requirements. And a feature that is more critical for the business may not get the attention it deserved.  

The lack of capacity to prioritize comes from limited understanding of the product user and usage. If testers are not able to prioritize what features are top priority to test first, testing becomes a disadvantage for the agile speed.

Absence of test planning can translate to inadequate team communication on the goals of testing. This can dilute the purpose building a product. If test planning is so important how can you incorporate it for your product?

Why agile test planning

For agile, test planning should map risks and rewards of testing any feature. In order to achieve this, tester should communicate the business importance and priority of features they would be testing in the sprint. Testers should evaluate the acceptance criteria rather than copy-pasting it. This allows testers to examine the significant features carefully.

QA can use critical thinking in deciding what to test. This can only be possible if testers know the product users. Most of the product usage is concentrated in a few features. Data of product usage allows testers to take better decisions. And might invest more time in exploratory testing.

A discussion between the manual testers, automation testers and developers aids in planning. Say, the team can discuss how they can avoid duplication of tests. Or say, prepare a stub in parallel while the development of a feature is underway.

Test planning can layout the process of how quality is built in even before the coding begins. It is because the purpose of QA should be to stop injecting a defect in first place. For this purpose, importance of different tests like unit testing can be outlined so that the team can organize their output according to the available time.

Due to the nature of competition and demand the requirements can be dynamic and pop up unexpectedly. So, a plan to prepare for the unplanned can save the team from disorder and confusion.

To start embracing test plan in agile you can use the following mantras:

  • Test planning should be a dynamic process
  • Team communication is key to achieve goals
  • All team members must know the business importance and priority of product features
  • Plan should be inclusive of critical thinking to understand risk and rewards of testing
  • Purpose of plan should be to avoid the defects in the first place

The way forward

There is no static document that dictates the course of testing in agile. The direction comes from dialogues between all the stakeholders of the product. Whole team must be involved in quality assurance from the beginning of the sprint. The goal of interactions is that everyone on the team understands what to be tested and by what method. The test planning in agile needs a cultural change in the organisation. This is a continuous process and requires a constant promotion on collaboration.

Discover how Selenium helps in performance monitoring to take proactive measures against bad user experience

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed. So, it’s time to get ahead of the curve and figure out what is going to be changed, added and deprecated. In this article, we will take a look a few important features and give an insight on updates you can expect for your automation framework.

W3C WebDriver Standardization

The Selenium 4 WebDriver will be completely W3C Standardized. The WebDriver API has grown to be relevant outside of Selenium. It is used in multiple tools for automation. For example, it’s used heavily in mobile testing through tools such as Appium and iOS Driver. The W3C standard will encourage compatibility across different software implementations of the WebDriver API.

Let’s take an example of how Selenium Grid communicates with Driver executables as of now –

Adopting New Protocol

Adopting-New-Protocol

A test in Selenium 3.x, at local end (through json wire protocol) communicates with browser at End node.This requires encoding and decoding of API. In Selenium 4, test will directly communicate without any encoding and decoding of API requests (through W3C Protocol) though java bindings will be backward compatible but focusing more on W3C Protocol.

The Json wire protocol will no longer be used.

There are multiple contributors in webdriver  W3C specs. All of the work done is on github which can be found on- https://github.com/w3c/webdriver

Selenium 4 IDE TNG

Selenium-4-IDE-TNG

The Selenium IDE support for Chrome is in bucket. As we all know that Selenium IDE is a record and playback tool. It will now be available with much more rich and advance features such as:

  • New plugin system– Any browser vendor will now be able to easily plug-in to the new selenium IDE. You can have your own locator strategy and can plug in selenium IDE.
  • New CLI runner – It will be completely based on nodejs and not old html based runner. It will have following capabilities-
    • WebDriver Playback – The new Selenium IDE runner will be completely based on WebDriver.
    • Parallel execution- The new CLI runner will also support parallel test case execution and will provide useful information like time taken, number of test cases passed and failed.

Improved Selenium Grid

The one who have worked on Selenium Grid must know how difficult it is to setup and configure.Selenium Grid supports test case execution on different browsers, operating systems and machines. Thus it provides parallel execution capability.

There are two main elements in Selenium Grid-  Hub and  Node.

Hub- Acts as a server,a central point to control all the test machines in a network. In selenium grid there is only one hub which allocates the test execution to a particular node based on capability matches.

Node- In simple words node is a test machine where test cases actually run.

Selenium-Node-Container

For more details on selenium grid,follow the tutorial here- https://www.seleniumhq.org/docs/07_selenium_grid.jsp

The typical process to setup selenium grid till now caused testers sometimes to face difficulty in connecting node to hub.

In Selenium 4 the grid experience is going to be easy and smooth. As there will not be any need to setup and start hub and node separately. Once we start selenium server, the grid will act as both hub and node.

Selenium 4 will come up with more stable selenium grid in terms of removing all thread-safety bugs, and a better support for docker.

Discover how Selenium helps in performance monitoring to take proactive measures against bad user experience

Better Selenium Grid UI

The Selenium 4 would come up with more user friendly UI of grid having relevant informations about sessions running, capacity etc.

Better Observability

“Passive observability is the ability to do descriptive tracing.”  
– Simon Stewart

Observability, logging and debugging is no more confined to DevOps in recent times. As part of this release request tracing and logging with hooks will be improved so as to provide automation engineers a hold on debugging.

Refreshed Documentation

Documentation plays a key role in any project’s success. Selenium docs were not updated since selenium 2.0 release. In the latest upgrade selenium documentation is also going to be refreshed and detailed [WIP].You can access it on – https://seleniumhq.github.io/docs/

Here’s the video from Selenium Conference 2018 held at Bangalore recently

Selenium 4 In a nutshell

Upgrading to the latest version of selenium should not require any code changes.  Setting up node and hub will become smooth and the entire grid experience is going to be streamlined. For automation engineers, the latest version should not be challenging and existing automation framework should work with minimal changes.

More to come

These are few important changes. Stay tuned as there is plenty more to come.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Tagged under:
Glitch

What is synthetic testing?

Users demand Google-like response time that pushes companies to monitor the performance and availability of their applications continually. Accomplishing a comprehensive view of your applications requires the integration of multiple approaches and instrumentation after a release. One of the approach adopted by various sector like ecommerce, health,and banking is synthetic testing.

Synthetic testing that uses distributed test engines to dedicatedly test performance and availability of your web applications and sites remotely – even when there is no traffic. Simply deploy the scripts onto a web browser to simulate the path a real customer takes through a website. The transaction scripts or workflow test are created in advance and then uploaded to the cloud  to run it after a the new code has been released into production.

Glitch

Top 5 reasons to use synthetic testing

When and why should you use Synthetic Testing, here are the top five reasons to use Synthetic Testing for your web application –

Measure SLA’s

SLA could be critical when an application has a number of third parties to host. Synthetic testing helps in making informed decisions backed up by numbers be it about performance, or stability, thereby maintaining transparency. It also helps in validating performance to ensure consistent delivery of third party services before committing an SLA thereby providing best of services to your customers.

Monitoring Web application during Peak and off traffic periods

The application these days are not standalone there are number of components interface, web services, protocols, etc., as a service provider, how could you be assured all of these components work perfectly fine when integrated? That’s when Synthetic Testing comes in handy, as it helps in measuring application performance 24*7 from every node/point and alerts the IT team about the issues found, that may affect the customer. Synthetic testing helps in exploring the production environment of your app/infrastructure Interestingly, the testing could be simulated and scheduled for different regions and period like low traffic zone or during a high traffic period.  

Benchmark Trends across Geographies

Once you have the data and trends you captured in one region, you could extend the same test to different areas, by monitoring the key transactions, geographies and extend validation to multiple devices and browsers.

The data collected would also help you streamlining your SLA, as you would know the[nearly] accurate time and measures are taken to rectify a particular problem.

Test business-to-business web services

Synthetic Testing helps businesses to test web services that use SOAP, REST or other web technologies. While these webservices help in building a communication with upstream and downstream, it also helps in reusing the existing web services for multiple workflows. So when one business service uses customer name to retrieve customer id, the same could also be used to get its details.

How does it complement real user monitoring to deliver better performance

While Synthetic monitoring helps in getting answers to queries like –

  1.       Is my web application up and running?
  2.       Is the transaction working smoothly?
  3.       How fast is my application?
  4.       Is there a failure or connectivity issue?
  5.       Are my upstream and downstream system well connected?
  6.       What is the performance of my website?

It might not be able to answer questions like –

  1.       The experience/issues end-user is facing
  2.       Geographical problems or browser issue not included in the synthetic test plan
  3.       End-user actions while browsing or exploring the website
  4.       The actual workflow took by the end user

This is where Real User Monitoring or RUM comes into the picture. RUM approach provides you an insight into how an end user interacts with your web application. Synthetic testing, on the other hand, offers the insight to “expected” user experience, so combining the power of two one could get a complete view of the user experience. Utilizing both approaches could help you in getting rid of blind spots and enhancing the user experience by providing –

  1.       Transparency
  2.       Reducing MTTR
  3.       Understanding business workflow from an end-user perspective

Some tips on how to select the best synthetic testing tool

  1. A synthetic monitoring tool should be easy in use, so if you do not want to spend time in scripting look for record and playback tool or if you are comfortable with scripting you can explore tools that allow you to code.
  2. The monitoring tool should support working with complex web functionalities.
  3. The tool should allow users to expand their testing scripts, i.e., adding more steps or an easy way to create complex workflows.
  4. The tool should have reusability feature where testing scripts could be recalled whenever a new business workflow needs them like login, logout, etc.
  5. Ability to test all data-driven test cases
  6. Capable of reducing false positives as issues arise from server maintenance, glitches, sparse coding, etc
  7. Able to minimize overheads like retesting for any false alerts.
  8. The tool should perform evenly across locations thereby measuring latency and load issues
  9. A synthetic monitoring tool should be capable of alerting using services like SMS or email.
  10. With users now accessing web application via multiple devices, a tool that allows you to expand testing across devices and browsers comes in handy.

Summary

The web is filled with complications and you need to watch it round the clock, make sure the users have a glitch-free and delightful digital experience. A well-defined test strategy combined with the well-designed synthetic tool could help you in achieving expected performance and removing bottlenecks.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Tagged under:
Dynatrace-vs-CloudQA

Dynatrace vs. CloudQA TruMonitor Synthetic Monitoring Tools Comparison

Most website description of the tools only add to confusion and you can lose a ton of time if you pick a tool that doesn’t match your expectations. So, before you put all your faith the in the most popular synthetic monitoring tools it is better to question whether they are really worth your time.
In this article we’ll compare Dynatrace synthetic monitoring which one of the popular options and CloudQA TruMonitor which brings promising features that pack a punch. Staring with a short  introduction for both synthetic monitoring tools and then a juxtaposition of most relevant features for an in-depth tool comparison.

HubSpot claims, if the site brings in $100,000 / day in revenues, 1 sec page improvement will bring in extra $7,000. That’s how much a second is worth; it can mean a 7% increase or decrease in your revenues.

Dynatrace-vs-CloudQA

Dynatrace – Synthetic Monitoring:

Short synopsis: Dynatrace is an Application Performance Management (APM) software that runs for on-premise and cloud applications. Dynatrace – Synthetic Monitoring is one of its performance analysis tools.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Monitoring for multiple locations in a single execution.

Challenges: Basic record and playback tool to build monitoring scenarios.

Pros: Global coverage, rich dashboard and detailed reporting.

Cons:  Doesn’t work on complex web applications like Single Page Application, no provision to edit a scenario after being created and high costs.

Bottomline: Dynatrace – Synthetic Monitoring tool is useful ONLY for very basic monitoring and can be very costly to operate.

CloudQA TruMonitor:

Short synopsis: CloudQA is a cloud based web testing and performance analysis platform. TruMonitor is a synthetic monitoring tool by CloudQA.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Powerful recorder and agility in management.

Challenges: There is no out of the box APM but CloudQA works well with 3rd party APM tools from Google (name of the tool) & NewRelic.

Pros: Very easy to setup and use. Works with even the most complex web applications and is cost effective.

Cons: Geographical monitoring from XX locations compared to YY offered by Dynatrace

Bottomline: TruMonitor is the easiest and the most effective synthetic monitoring solution available in the market.  

Side by side feature comparison:

CategoryFeatureDynatrace – Synthetic MonitoringCloudQA – TruMonitor
CreationRecording ScenariosBasic recording of user actionsAdvanced recording of user actions with support for assertions and hovers
MonitoringBrowsersReal browser supportReal browser support
Location Based MonitoringMonitor multiple locations around the world Simultaneous monitoring of same scenarios across multiple regionsMonitor multiple locations around the world
ComplexitiesSupports basic web applicationsMonitor complex web applications like Single Page Application
MaintenanceEditing ScenariosOnly addition of validation and editing CSSPerform complex actions- Adding scripts, store variables, random variables, alerts, waits etc
3rd Party IntegrationsOut-of-the-box integrations with popular toolsOut-of-the-box integrations with popular tools
Scheduling FrequencyChoice of 5, 10, and 15, 30 and 60 minute frequenciesChoice of 5, 10, and 15, 30 and 60 minute frequencies
ReliabilityFalse Positive ResistanceBased on deviation from historical baseline metricRetrial of monitoring, automatic waits and robust CSS selectors
ReportingDashboardCan create and share custom dashboardBasic dashboard
Performance MetricsAvailability, uptime, full loaded time, network time, client time, server time, and resource timings.Availability, uptime, full loaded time, network time, client time, server time, and resource timings.
Performance Analysis– Line graphs, pie charts and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
– Other graphs
– Line graphs and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
Alerts and NotificationEmail, Dynatrace mobile app and custom integrations like Slack, PagerDuty and JIRASMS, email, and custom integrations like Slack, PagerDuty and JIRA
Competitive BenchmarkingUsing Apdex ratingsOn request
OtherSupport (Basic Subscription)– Product onboarding
– Live chat
– 8 Hours / 5 Working Days available
– Product onboarding
– Dedicated Support Assistant
– Live chat
– 8 Hours / 5 Working Days available
InfrastructureOn premise and CloudOn premise and Cloud
Price$ 0.35 per 25 runs$ 0.14 per 25 runs

Summary

With growing performance expectations and web complexities, synthetic monitoring is indispensable for companies who want to stay ahead of the competition. Unlike other monitoring tools, TruMonitor offers a comprehensive solution for analysis of user journey; even on complex web applications. Contact us to learn more on how you can leverage synthetic monitoring to become proactive in delivering quality digital experience.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Synthetic Monitoring tools

Synthetic Monitoring - why & when to use it

Introduction

A bad digital experience can be very costly. On an average, the cost to acquire an online visitor is around $5 and while only a 3% of them actually convert, any performance issues can burn a big hole in your pocket. But how can you set a benchmark for a quality digital experience?

According to industry experts, your website / application should be glitch free to begin with and all web pages should load within 3 seconds.

HubSpot claims, if the site brings in $100,000 / day in revenues, a 1 second page improvement will bring in extra $7,000. That’s how much a second is worth; it can mean a 7% increase or decrease in your revenues.

Though upholding performance at a benchmark is difficult, monitoring them to take proactive actions can be easy. But performance monitoring yields results only if you choose the right tool. This is because most monitoring tools offer some basic features like pinging URLs to check availability and load time. Moreover, it is different from how a real user would behave on your website. So, why would you use a monitoring tool that doesn’t tell you anything about the user journey?

The only way you can analyze whether a user journey meets the customer expectations is by using a Synthetic Monitoring tool. It is used to monitor critical user journeys on a website and warn developers in case something doesn’t work or perform as expected. If you’re not familiar with Synthetic Monitoring, this article will help you learn about it in-depth.

Synthetic Monitoring tools

What is Synthetic Monitoring

Synthetic monitoring (also known as active monitoring or proactive monitoring) is web application monitoring that is done using a Web browser emulation or scripted recordings of web transactions regardless of whether or not users are currently visiting your site. Synthetic monitoring tools are used to identify and resolve web application performance and availability issues from different geographical locations worldwide.

When and why is Synthetic Monitoring needed

  • Synthetic monitoring is useful to check your site’s availability and end-to-end performance 24/7  from the end-user perspective. Synthetic monitoring predicts, to a fair degree of accuracy, how your application will perform in which geographies and isolate the root cause of any detected bottlenecks. Synthetic monitoring prevented or pre-empted  95 to 99 percent of previous performance issues for most of our customers.
 
  • To provide rich customer experiences, websites and applications increasingly depend on 3rd parties such as shopping carts, ads, customer reviews, web analytics, social networking, SEO, video, and more. In fact, retailers around the globe increased the number of 3rd parties by 21% in 2015, from an average of 25 to 30 3rd parties.These third parties help increase traffic, conversions, and improve customer satisfaction, but any one of them could weaken your site’s overall performance or even take it down. While SLAs may let you point the finger, from the end-user point of view, you’re the one who’s accountable. Using synthetic monitoring, you can evaluate components via pre-production testing for proof of concept and load testing based upon what you expect during high-traffic periods.
 
  • To objectively measure your own service level agreements (SLAs) and also your third party service provider’s. When your site is not functional, loading so slow and timing out that customers go elsewhere, then your site becomes unreliable. Imagine if this happens at a business-critical moment such as cyber Monday or during a major news event, this will impact your entire year negatively. Continuous testing and synthetic monitoring are the best possible ways to ensure your web applications are reliable. No application is immune from performance issues. Complex infrastructure and integrations that support web application delivery in today’s world makes it even more vulnerable. You can get ahead of any problems and preserve your customer experience by taking a top down approach and having visibility into how your application is performing and all of the factors that affect that performance.
 
  • To measure, baseline and analyze performance trends of your application across different geographies, browsers and resolutions. If you don’t track and baseline your performance during normal operations, you won’t know how your applications are performing for your end-users during peak periods. Synthetic monitoring enables a consistent, reliable approach to measure performance throughout the days, weeks or months. With synthetic monitoring, baseline tests can mirror the way your end users access your applications. These simulated user tests can monitor key transactions across geographies, browsers, and devices. Armed with this data, you can assess whether you are meeting user requirements, identify areas to improve, and use the data for capacity planning. Established baseline metrics from synthetic monitoring will give you concrete data to support negotiations and to monitor going forward before entering an SLA.
 
  • To track and benchmark your application performance versus the competitors. Benchmarking using synthetic monitoring provides valuable insight into how market leaders and the competition are performing. It also provides a context for shared goal-setting between IT and business stakeholders to improve business results, and as a tool for measuring performance over time.

What Synthetic Monitoring will not do

  • Resolve end user complaints. Synthetic Monitoring would tell nothing about what the end user was actually doing or experiencing when a real user raises a support ticket.
 
  • Troubleshoot servers and network problems. Operation team may need visibility into servers and network related problems. Synthetic monitoring does not provide this visibility.
 
  • Determine how server or network performance affect application performance. Under resourced network or servers impact application performance. Synthetic monitoring is not a good solution to identify root cause is such cases.
 
  • Analyze the performance of every page in an application. Creating and maintaining scripts for synthetic testing is time-consuming, even for one application. It should be judiciously used for monitoring only critical flows of an application
 
  • Validate the impact of change because of change in application or infrastructure. When IT team makes changes to applications or infrastructure, they must validate the impact of those changes on actual end user experience to determine the impact. Comparing metrics from synthetic testing won’t provide the full picture.
evaluate synthetic monitoring tools

How to evaluate Synthetic Monitoring tools

  • Creating monitoring scenarios:
    • It should be as easy as navigating the website like real users. The best way to do that is to use a record & playback tool which captures user-like actions and starts monitoring them. Not all monitoring tools offer record & playback. A few website monitoring tools like CloudQA and Dynatrace have this capability while some of the popular tools like Pingdom requires you to code for synthetic monitoring.  
    • Due to ever increasing complexities of modern web applications, synthetic monitoring tools should be able work on websites with technologies like single page applications. If the monitoring tool does not support working with complex web functionalities, the scope for catching performance issues is severely narrowed.
    • Once a scenarios is created for monitoring, a Synthetic Monitoring tools should provide an easy way to extend it. If such feature is not available then any incomplete scenarios can frustrate the tester working with the monitoring tool.
 
  • Management of monitoring scenarios
    • Agile methods bring frequent updates to the application. Hence, any synthetic monitoring tool should allow modification of scenarios that are as agile as as the application development process.
    • Websites usually have many workflows; however, there are some common scenarios like Login, Logout and Payment. Synthetic monitoring tools should allow joining separate scenarios to create a new one; thereby, reducing a lot of effort in creating new scenarios. Hence, a monitoring tool should contain a library of scenarios which can be tested collectively and interchangeably.
 
  • Data driven monitoring
    • No monitoring is complete without verifying all possible combinations of data inputs. For example, a website may have calendar settings/filter. In such case synthetic monitoring tools should be able to verify performance with alternating ‘Date’ inputs. The same can be said about other variations like a ‘Filter and Sort’ option on the website.
 
  • Minimize false positives
    • False positives are one of the most annoying thing about website monitoring. They however cannot be escaped. Issues arise from server maintenance, glitches, poor coding and  problems with the CDN. Synthetic monitoring tools should be capable of reducing false positives.
    • A well designed synthetic monitoring tool reduces overheads like retesting for any false alerts.
    • Only a handful of  synthetic monitoring tools are resistant to unexpected behavior of an application. For example, web elements of apps developed using AngularJS are dynamic and load  unpredictably. In such cases, an element loading slower than the speed of detection by a monitoring tool can misfire an alert.
 
  • Location based monitoring
    • Latency could be higher from certain location/s from where your customers access the website. Monitoring from different geographic locations is a way to see how the application performs with latency and load issues.
 
  • Alerts & Notification
    • Synthetic monitoring tools should offer an alerting mechanism  for situations where the desired performance goes below an established threshold . You should check whether the alerting tool of your choice integrates easily with your technology stack. Bare minimum requirements for monitoring alerts are SMS, and email. Integrations with popular tools like Slack and Pagerduty are also sought-after.
 
  • Reports
    • Baselining is an important feature for comparing current performance to a historical metric, or a baseline. The performance figures can be used as a comparative baseline for configuration changes.
    • Reports from a synthetic monitoring tool must include performance metrics for availability, uptime, full loaded time, network time, client time, server time, and resource timings.
    • Data retention is variable for monitoring tools. The retention offered is generally 6 months or 1 year.
 
  • Other criteria
    • Synthetic monitoring is not readily available with most APM tools. An integration with APM tools is desirable in such cases.  
    • AI / ML can be an important feature to reduce false alerts, prioritise problems and for prediction of issues.
    • Few synthetic monitoring tools offer mobile browser support. This is important for businesses having sizeable web traffic through smartphones and tablets.
    • To see how the application behaves with different bandwidths, a bandwidth throttling support is essential.  

Where does TruMonitor excel

If you are an ONLINE INSURANCE company
When someone is trying to buy an insurance online, the personal data like date of birth, gender,  location, etc are deciding factors for premium calculation. To get a true sense of how your application behaves for a true user, you should have the ability to monitor & measure your application performance with multiple data sets. TruMonitor is the only tool that makes multi-dataset monitoring possible and extremely easy to setup. With other tools, you are forced to a use single data set to monitor an insurance purchase journey and you will never be close to truly measuring your end user’s experience. Having different monitors for each data set is not a very good option from maintenance perspective. Imagine if you have a synthetic monitoring solution that could solve both these problems by using data as a variable executing one single script. That actually will give a very good idea of how your application is perceived by different types of end users.

If you are an E-COMMERCE company
When someone is buying a phone from an eCommerce site, they would look for product description, price, color and other important attributes of a product. Most synthetic monitoring solutions will not allow you to verify different types of elements like images, links, buttons etc on a page which your end user would need. With TruMonitor you can verify all types of elements on page and also add custom scripts for complex logical verifications.

If you are an ONLINE BOOKING company
Usually flights and hotels are booked by providing a date of travel or date of check-in. You record a script in June 2018 picking July 2018 travel and check-in dates. If you use the same recorded script for synthetic monitoring continuously it will start breaking after the chosen dates. The reason being calendar will start showing up differently from August 2018. Unlike other monitoring solutions which either do not offer this capability or have a flaky approach for addressing dynamic dates, CloudQA provides you an option to work with  dynamic dates f which would never break.

If you have an AGILE APPLICATION ENVIRONMENT
Online e-commerce can be very competitive and companies constantly have tweak their application to improve user experience. For example,  in an eCommerce purchase, let’s say you had a dropdown to display cities based on a state for a user to select. To improve this process you change the dropdown to an auto suggest text box. With other monitoring tools all your synthetic monitoring critical workflows would have to be discarded and created from scratch. With CloudQA, you have the flexibility of deleting the dropdown stop and add step to type into an auto suggest text box by just click of a button.

If your web application has EXTERNAL DEPENDENCIES (API’s)
While purchasing a product on eCommerce website, one would have to go through a delivery process by providing zip code and in most cases delivery is done by a third party service provider. Generally, third party providers use APIs for verifying if they can deliver to the specified zip code. With CloudQA, you can combine web application flows with API invocation into one single script and monitor them together make it a smooth process.

Support for MODERN WEB APPLICATIONS
Modern web applications are complex and beyond the capability of a basic synthetic monitoring tools. For example, web application based on AngularJS are difficult to monitor because their of dynamic web element loading capabilities. TruMonitor has robust engine which can handle such complex interactions.

Support for NEWS / MEDIA APPLICATIONS
News and Media web pages are content heavy. Having a 5Mb web page is common among the leading media sites. And having third party scripts like ad for marketing can drag the performance further. TruMonitor helps you gather performance intelligence to help you optimize web page for any user behaviour.

TruMonitor Features:

 
CategoryFeatureCloudQA – TruMonitor
CreationRecording ScenariosAdvanced recording of user actions with support for assertions and hovers
MonitoringBrowsersReal browser support
Location Based MonitoringMonitor multiple locations around the world
ComplexitiesMonitor complex web applications like Single Page Application
MaintenanceEditing ScenariosPerform complex actions- Adding scripts, store variables, random variables, alerts, waits etc
3rd Party IntegrationsOut-of-the-box integrations with popular tools
Scheduling FrequencyChoice of 5, 10, and 15, 30 and 60 minute frequencies
ReliabilityFalse Positive ResistanceRetrial of monitoring, automatic waits and robust CSS selectors
ReportingDashboardBasic dashboard
Performance MetricsAvailability, uptime, full loaded time, network time, client time, server time, and resource timings.
Performance Analysis– Line graphs and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
Alerts and NotificationSMS, email, and custom integrations like Slack, PagerDuty and JIRA
Competitive BenchmarkingOn request
OtherSupport (Basic Subscription)– Product onboarding
– Dedicated Support Assistant
– Live chat
– 8 Hours / 5 Working Days available
InfrastructureOn premise and Cloud

Summary

With growing performance expectations and web complexities, synthetic monitoring is indispensable for companies who want to stay ahead of the competition. Unlike other synthetic monitoring tools, TruMonitor offers a comprehensive solution for analysis of user journey even on complex web applications. Contact us to learn more on how you can leverage synthetic monitoring to become proactive in delivering quality digital experience.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

Ecommerce Monitoring

5 reasons why ecommerce monitoring is so important

Performance of your web application can make or break your growth efforts. It’s critical for good shopping experience which in turn affects your revenue, loyalty, and reputation. Organizing a performance management strategy helps to balance risks and deliver a user experience that exceeds customer expectations. Ecommerce Monitoring is a useful tool to help your digital performance deliver that great user experience. Let’s dive deep into why you need ecommerce monitoring.

Ecommerce Monitoring

Errors occur unexpectedly

Demand for shopping is 24*7. But how would you know if something went wrong while users are shopping? For example – during late hours, there is an increase in the traffic, at such point if users experience a delay in loading or encounter a 404 error, it will impact your sales and customers trust. Ecommerce monitoring can assist in such situation by continuously monitoring the performance and alerts the team for technical glitches. It constantly helps in preventing a bad shopping experience.

3rd party services can you slow you down

Thanks to innovative technologies like API integrations, you can hook up the website with a service of your choice. For example, you may use a plugin that helps in customer analytics or a promotional banner.

Such services can cause your website to slow down or malfunction. It may not be apparent on your device but real users with different browsers and geographical locations can get affected. Ecommerce monitoring tool help you in detecting any issues with 3rd party services.

Test Web services

Your e-commerce business need collaboration with a number of services like – application vendors, application development tool suppliers, and middleware vendors. With the continuous exchange of data, smooth communication with assured quality is of importance. While web services offer modular solutions, e-commerce monitoring assist in supervising these services, testing the workflows and reporting any issues. It could help your firm in delivering superior quality when compared to competitors, improving the website rating and enhanced brand equity

Analyse and Baseline Performance

E-commerce Monitoring helps in benchmarking the performance of your web application all time. Guarding your website and measuring its performance all throughout the day over a period say a month, quarter or annually may be tough. Monitoring takes assistance from the marked baseline, mirror the same test in the live environment and provide you with a comparison result. You can then quickly analyze the gap between the expected and actual result. With all data in hand, you could identify the areas of improvement and strategize your development accordingly and stay ahead amongst your competitors.

A Detailed Report to Debug Issues

Customer expectations are rising, and they don’t tolerate slow performances. Presence of alternatives makes it easy for them to abandon a web app with quality issues. Bad experience affects the user’s impression of a brand.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

Improve the shopping experience today

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

use synthetic monitoring for customers shopping online

Want a flawless ecommerce website? Use Synthetic Monitoring

No website is free from technical issues. In fact, chances are, your customers faced a glitch in the past 24 hours. This is due to the issues like poor coding, incompatible browser and delays in loading at a location. If such issues go unnoticed for a long time they can damage your sales and reputation. We’ll show how you can use Synthetic Monitoring to overcome these challenges.

Synthetic-Monitoring-what-users-dont-like

What is Synthetic Monitoring and how it can help your ecommerce website

Synthetic monitoring checks how a website performs with the use of virtual customers. It can simulate real user interactions. Monitoring can run with real browsers and geographical locations. Once set up, monitoring runs 24×7 to alert the managers in case of any glitches.

In general, you should focus more on critical paths of shopping on your website. The navigation flows such as Sign up, Login, Add To Cart, and Checkout are critical for any ecommerce website. You can then add any other navigation flows like applying a promo code.  

When there’s a glitch, synthetic monitoring tool will allow you to see where and why it has occurred. Your team can then take quick actions before any glitch affects your customers.

Synthetic website monitoring alerts

Customer expectations are rising, and they don’t tolerate slow performances. Presence of alternatives makes it easy for them to abandon a web app with quality issues. Bad experience affects the user’s impression of a brand.

For ecommerce sites, Akamai reports 75% of online shoppers who experience glitches, crashes, or long loading time, will not purchase anything. A prudent quality analysis can reduce the probability of large losses.

Synthetic monitoring allows you to get various metrics on website performance. It records the time taken by the website to respond to each user-like action. You can use these metrics to fix your website according to user expectations.

Synthetic Monitoring tool metrics

Status codes are website Server and Client errors such as ‘404 Page Not Found’. They indicate that something has temporarily or permanently malfunctioned. The code in the response indicates what type of problem has occurred. If you are interested to know more: Wikipedia has a great article on status codes.

These errors are common and may come unexpectedly. You can be proactive and monitor website homepage or links that are critical for sales. As mentioned before, it is monitored for real browsers and geographical locations.

synthetic monitoring unavalability check

You may put efforts into upgrading the design or collecting customer analytics. But when such services may end up affecting the performance of your website. Change in theme most commonly breaks navigation links and button. It may also load poorly on mobile websites. Other 3rd party services used for analytics, marketing or inventory can also slow down a web page or the whole website

Synthetic monitoring can be used to understand the impact of 3rd party services. You can experiment with various services (or their combination) to see which affects the least.

synthetic monitoring for affects of 3rd party services

Ecommerce is competitive and user expectations will continue to rise. Hence, monitoring solutions are desirable to have quality digital experience. You cannot depend on customer feedback to take corrective action on your ecommerce website. Using a synthetic monitoring tool is necessary to avoid losing customers who don’t tolerate any poor performance. By taking proactive actions ecommerce managers can ensure a flawless ecommerce website.

Talk to our Test Engineers

Fast track your ecommerce monitoring

RECENT POSTS

Why you can’t ignore test planning in agile?

An agile development process seems too dynamic to have a test plan. Most organisations with agile, specially startups, don’t take the documented approach for testing. So, are they losing on something?

Coming-Soon-Selenium-41

Selenium 4 is releasing soon: What every QA must know?

Selenium 4 version is all set to release this Christmas. Simon Stewart (founding member of Selenium) has officially announced at the recently held selenium conference at Bangalore. Some major changes in the upcoming Selenium 4 have been revealed.

Glitch

What is synthetic testing?

Your website can misbehave anytime. Learn how you can use synthetic testing to watch if performance is low and correct it on-time so that your users are not affected.

Improve the shopping experience today

LIKE THIS POST SHARE IT WITH YOUR FRIENDS

synthetic-monitoring

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

Like this post share it with your friends
Twitter is over capacity

We need performance testing make sure that our websites load as fast as possible. There are a few reasons why you need to test your website speed and make sure that your site is loading fast: Visitor Retention or Conversion Rate Your website visitors (who are mostly potential clients) will not stay around waiting for a

Like this post share it with your friends
Selenium-IDE-Alternative

The Selenium IDE is a record and playback testing tool. A Tester can use it to create test scripts without coding and export them (to Selenium WebDriver) for executing the test. It simplified generating test cases, but due to growing intricacies of web technologies and lack of resources for support, Selenium IDE’s development was shut

Like this post share it with your friends
Pros & Cons Web Testing Tools

Often teams choose an automation tool in a hurry without going into details of its pros and cons. The tool may not be comprehensive enough to satisfy all the testing needs of the application. Even if the best tools are selected they may not integrate smoothly into the QA process. We have highlighted pros and

Like this post share it with your friends
SaaS

SaaS or Software as a Service model is increasingly becoming popular. Thanks to its features like – quick deployment, reduced dependency on internal systems, an increase in availability, reliability of resource and most importantly low upfront costs, it serves as the best choice. However, looking at the flip side, the companies are under immense pressure

Like this post share it with your friends
CI/CD Best Practices

Agile methodologies teach breaking down of software development into smaller tasks known as “User Stories”. This has enabled early feedbacks which are useful for aligning the features with market needs. With the widespread adoption of agile practices, teams are able to deliver functional software in smaller iterations.

Like this post share it with your friends
why automate functional testing of web application

When you have a commercial web application, you are always challenged to remain competitive.  You are constantly under pressure to rollout new features for your clients. While software developers have adopted agile methodologies to speed up software release cycles, this  process can leave your web application vulnerable to bugs. In such case, to what extent

Like this post share it with your friends
RPA Test Automation

Is RPA a testing tool? Is Test Automation similar to RPA? Could Selenium be used for RPA? Does a Robot do RPA execution? How could RPA be utilized in testing? With RPA evolving could testers lose their job? Is RPA based on Agile? To answer all such questions, we’ve come up with a post to

Like this post share it with your friends
Automation Testing

Where do we fit the Automation into our SDLC was one of the questions raised by a prospective client? Do you have the same impression? Many of us believe automation to be simply a part of QA phase of the SDLC, but to achieve the desired results automation must follow the complete cycle of its

Like this post share it with your friends
Test Automation

Automation is now a phenomenon! One click booking, Auto-filters, interconnected and automated appliances,etc. are now anessential part of our living. While consumers enjoy automation to ease their stressful life, test automation could offer peace of mind to many founders and CXO’s of the firms.  While many believe test automation is to make a QA person

Like this post share it with your friends
Test Automation

Test Automation is a strategic decision influenced by myths and facts. However, firms need to understand any test automation is an investment, which has its assumptions and a strategy, stressing the need to measure the ROI. But what are the factors that influence ROI? Are there any assumptions? Is there a formula to devise? Are

Like this post share it with your friends
Predictive Analysis in Quality Assurance

What kind of QA person are you? Reactive or Proactive? Let’s take a quiz to find out; please answer YES/NO to each of the questions below – Do you start QA cycle only when the code is available in QA? Do you review your code after every stage of the SDLC? Do you log bugs

Like this post share it with your friends
Artificial Intelligence

WannaCry, Petya/NOPetya cyberattacks, cybercrime, ransomware cyberthreats, virus are some of the buzzwords that were at its peak till last week as shown on Google trends. While some experts are predicting this a role play for something “BIG” to come, the firms, government, institutions, organizations, hospitals are looking for measures to protect themselves against the next

Like this post share it with your friends
API Testing, API Testing Automation

The $13.7 billion acquisition of the Whole Foods Market by Amazon is shaping a dynamic platform that channels diverse services and processes. By leveraging Cloud and APIs, Amazon is offering technologies and process innovations beyond the confines of the organizations. Digital connectivity and new age technology trends is amplifying the significance of Application Program Interfaces

Like this post share it with your friends
Cloud Based Testing

The application developments are very dynamic. Companies are launching new applications; roll out the versions in very short times. This is the constant challenge that most companies face. As the new versions of applications, create capabilities to expand your application, it’s imperative to test your app quickly over an ever expanding variety of devices so

Like this post share it with your friends
User Experience

As a product based firm CloudQA often in its demo sessions is hit by a query – How do you assure quality to the digital audience each time? Our answer is simple – We value user experience more than the code.  Our testing approach is user-centric, and if research shows users are deviating from the

Like this post share it with your friends
Quality Assurance

Cyber threats and data security are one of the first concern of any firm. As an organization, what do you do to save yourselves from cyber threat? Firewalls? Anti-virus? Or Setting up processes and educating employees? Hiring a security firm to audit your processes and conduct penetration testing?  What else could be done to prevent

Like this post share it with your friends
Website Monitoring Tools - CloudQA

Our last article on Load Testing mentioned about website crash happening due to high traffic. So how does the website owner know if the website has crashed? Thanks to different techniques of Application Performance Monitoring[APM] such issues could either be reported in Real-time or may not even surface because of Synthetic/Active monitoring. Our current post

Like this post share it with your friends
Load Testing

Quite recently when “Move to Canada” was a trending term, Canada’s immigration website crashed. Not long ago, in India, during peak hours the rail booking site used to crash every day. In 2015, retailers had a tough time on Black Friday and Cyber Mondays when most of the retail websites crashed. The above instances reflect

Like this post share it with your friends
Tagged under: ,
Codeless Automation

Recently when we were hit by a query from a start-up firm looking for TAAS, we gratefully acknowledge them. But when they replied asking us – We do not follow Agile, would codeless automation fit our strategy? At that very moment, we thought of coming up with this post –

Like this post share it with your friends
Test Data Management Tools

While availing Testing-as-a-service[#TaaS], benefits like Cost Reduction and Revenue Optimization seemed obvious but did you double check if the package is inclusive of #Test Data Management? With Big Data the buzzword these days, we often sideline the test #data management, in fact, experts believe that an effective Test Data Management could increase the quality of

Like this post share it with your friends
Container Management Platform

Report from Forrester highlights an interesting fact of how an enterprise may go away with using large, complex, and costly private cloud software suites. In fact, the enterprises may revisit their cloud strategy and look for alternatives that include and integrate PaaS capabilities, cloud management, and container support. If you haven’t noticed it yet, check

Like this post share it with your friends
Mobile Website Testing

Compatibility is in demand in modern times! A windows phone although was a high performer but would not run Android Apps, a software that does not support Linux, or a web page that does load with IE are evidently incompatible in current times. The tech-driven world needs to stay connected and should work seamlessly on

Like this post share it with your friends
Docker Vs Kubernetes

Cloud Computing with its offering of “Platform as a service [PaaS]” has helped “Testing as a service[TaaS],” but could you move a running application from one VM to other? Sounds bit dicey but that’s how the #Docker and #Kubernetes could help in deploying containers inside a cluster and making each container as a standalone application

Like this post share it with your friends
Agile enhancement by service virtualization

How often you push your “Phone Updates” to a later date as an update install means your phone would not be available to work. Even though the updates just take a couple of minutes, but in a fast-paced world where a minute delay could mean a lot, non-availability of services for a fraction of seconds

Like this post share it with your friends
Continuous Agile Testing

A flowing river or a growing plant are all viewed with positivity and respect! Same applies to the software’s and technology, the one whose updates are stalled, start losing their existence. Is anyone using Windows XP? Or a Nokia Phone? Or any of your neighbor who has a CRT Television? Continuity is Life! To support

Like this post share it with your friends
Continuous Testing

Need To Know the Best Practices For #Continuous Agile #Testing The Delivery Manager approached the QA Head – When do you stop testing? The Head replied – We never stop testing, it should be continuous we may put a ‘,’ to pause for a while but make sure to pick it again to near perfection.

Like this post share it with your friends
Selenium Automation

Technology has provided us with options, but most of the options are not sustainable! They live for a shorter duration and then turn to history! Today technology needs to be unlimited, unconditional, Adaptive to change and seamless, could you think of any tools/technologies that are progressive and stable for more than a decade? We have…

Like this post share it with your friends
Codeless Testing

July 29, 2016, was a big day for testing professionals with the release of beta version of Selenium 3.0. The online community of testing and QA professionals are flooded with “what, when, how questions on Selenium 3” and individuals are exploring every bit of it. But for a firm like CloudQA who offer “Testing as

Like this post share it with your friends
Agile Development, Agile checked

Kinkar brain was cluttered, being a technical head he was committed to delivering a project within six months, and after working for five months on a project when they were ready for first UAT, the code refused to float because of incompatibility of browsers. Had he been Agile-Checked; he could have avoided the last-minute pressure.

Like this post share it with your friends
Web Services Automation

#Web services are those services wherein two applications or software or machines communicate with each other and exchange information, regardless of the underlying structure of the two things that are communicating. For example, if you want your site to display stock prices, you don’t have to go to the stock market and collect the prices

Like this post share it with your friends
Microservices Automation Testing

As the Agile form of software development is making waves and ruling the roost in the software game, a new player is slowly emerging – microservices. It is similar to the many small iterations that characterize the Agile development module. So what exactly is microservices? To understand this, let us first take into account the

Like this post share it with your friends
Agile Development & Testing

CloudQA is back with our What You Should Be Doing series! In this installment, we look at #Agile development. First off the bat – what is Agile? Well, to quote AgileNutShell, “Agile is a time boxed, iterative approach to software delivery that builds software incrementally from the start of the project, instead of trying to

Like this post share it with your friends
Robots Test Automation

Ever since automation entered the scene, there has been intense debate about machines replacing humans. And its easy to see why – machines don’t make mistakes, they don’t crib about overtime, they don’t get tired, and they don’t need to be paid a salary. Considering the capitalist environment that we operate in, its not hard

Like this post share it with your friends
Automation Testing

We’ve explored the problems of automation testing that you’re likely to run into in your journey with #test automation. This article is targeted to help you avoid them. We’ll recap the problems for those of you who missed it, (those interested can read it here[hyperlink]), and move on to the measures you can adopt to overcome

Like this post share it with your friends
Automation Testing

#Test automation is currently very popular for it’s ease of operation and how much it lowers costs in the long run. Testing frameworks like CloudQA have had a major impact on the workplace and how fast or efficiently software is developed by saving time, effort and money. However, as part of our ongoing series, we’ve

Like this post share it with your friends

#CloudQA is committed to offer its clients the most advanced and the most efficient technologies. We spend a lot of time and effort in R&D, and try to bring the most stable and effective strategies to the market. We know the value of your time and money, and don’t skimp about features and capabilities. Keeping

Like this post share it with your friends
Test Automation

#Test automation isn’t the easiest process to deal with. It’s often technical nature, and oft-touted miraculous results lead to a lot of miscommunication and expectation management issues between supervisors and engineers who actually have to work the test. Expectation management is an especially crucial aspect, because both the engineer and his or her supervisor needs

Like this post share it with your friends
Test Automation

#Test automation refers to specialized software that makes your life much easier. Instead of overworked software engineers looking through a hundred screen and trying a hundred different input combinations manually, you just run the test automation software, and voila! You know what problems are cropping up, why and where, all at the click of a button. There are two

Like this post share it with your friends
Test Automation

To get maximum ROI out of automation, here are some best practices to be followed: 1. Know what to & what not to Automate What to Automate? · Test Cases which are important to be repeated in every release cycle. · Test Cases which are time consuming & tedious to execute manually because chances of

Like this post share it with your friends
Selenium Test Automation

#Selenium is by far the most preferred #Test Automation tool for web applications and more people are adopting it for their test automation strategy. As someone new to test automation, do you know what it takes to setup a successful test automation environment and be productive with it? Here are some thoughts Starting out with Selenium

Like this post share it with your friends