Free Bug Reporting Tool
The Chrome Extension that captures the screen, the logs, and the context, instantly.
Table of Contents
Introducing BugSnap
BugSnap is a Visual Bug Reporting Tool that lives in your browser. It replaces the messy process of taking screenshots, saving files, and typing out long emails.
Instead of just saying “it’s broken,” BugSnap lets you capture the visual proof (Screenshot/Video) and the technical proof (Console Logs/Network Data) simultaneously, creating a perfect bug report that developers love.
Why Use BugSnap?
Developers can’t fix what they can’t see. Most bugs are rejected because the report lacks context. BugSnap solves the three biggest pain points in QA:
1. Eliminates the “Works on My Machine” Excuse
A screenshot isn’t enough. BugSnap automatically captures the Console Logs, Network Requests, Browser Version, and OS. Your developers see exactly why the bug happened, not just that it happened.
2. Stops the “Back-and-Forth” Chaos
No more email chains asking, “Which URL was this?” or “What screen resolution are you on?” BugSnap attaches all that metadata automatically.
3. Communicates Clearly Without Words
Why write a paragraph when you can draw an arrow? Use built-in annotation tools to highlight the error or blur sensitive PII data before hitting send.
How It Works
Reporting a bug shouldn’t take more than 10 seconds. Here is the 3-step workflow:
- Snap Click the extension to capture a screenshot of the visible area, the full page, or record a video of the user flow.
- Annotate Use the built-in editor to draw rectangles, add arrows, or type text to pinpoint the issue.
- Send Push the report directly to Jira, Trello, Slack, or Email. It creates the ticket and attaches the evidence automatically.
Video Demonstration
Here’s a documented Video to step-by-step explain the steps to you.
- Self healing tests
- Auto-fixing tests enhance reliability
Built for the Whole Team
For QA Testers
Cut reporting time by 50%. Stop manually typing environment details and focus on finding more bugs.
For Product Managers
Spot a UI issue? Snap it, annotate it, and send it to the design team in seconds.
For Customer Support
Ask users to “BugSnap it.” Get a perfect reproduction of their issue instead of a vague complaint like “the button doesn’t work.”
For Developers
Get bug reports you actually like. Complete with logs, steps, and environment data, so you can fix the code and move on.
Frequently Asked Questions
Is BugSnap free? Yes. The core features, capturing, annotating, and downloading reports, are 100% free.
Does it capture video? Yes. You can record your screen to demonstrate complex bugs or animation glitches that static images miss.
Is it secure? Absolutely. You have full control over what you share. You can blur sensitive information on the screen before sending the report.
Do I need a CloudQA account? No. You can use BugSnap as a standalone tool. However, integrating it with CloudQA allows for deeper tracking and management.
Ready to Close Tickets Faster?
Stop writing bug reports. Start snapping them.
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