Dynatrace-vs-CloudQA

Dynatrace vs. CloudQA TruMonitor Synthetic Monitoring Tools Comparison

Most website description of the tools only add to confusion and you can lose a ton of time if you pick a tool that doesn’t match your expectations. So, before you put all your faith the in the most popular synthetic monitoring tools it is better to question whether they are really worth your time.
In this article we’ll compare Dynatrace synthetic monitoring which one of the popular options and CloudQA TruMonitor which brings promising features that pack a punch. Staring with a short  introduction for both synthetic monitoring tools and then a juxtaposition of most relevant features for an in-depth tool comparison.

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Dynatrace-vs-CloudQA

Dynatrace – Synthetic Monitoring:

Short synopsis: Dynatrace is an Application Performance Management (APM) software that runs for on-premise and cloud applications. Dynatrace – Synthetic Monitoring is one of its performance analysis tools.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Monitoring for multiple locations in a single execution.

Challenges: Basic record and playback tool to build monitoring scenarios.

Pros: Global coverage, rich dashboard and detailed reporting.

Cons:  Doesn’t work on complex web applications like Single Page Application, no provision to edit a scenario after being created and high costs.

Bottomline: Dynatrace – Synthetic Monitoring tool is useful ONLY for very basic monitoring and can be very costly to operate.

CloudQA TruMonitor:

Short synopsis: CloudQA is a cloud based web testing and performance analysis platform. TruMonitor is a synthetic monitoring tool by CloudQA.

How does it work: Record and playback tool for creation of monitoring scenarios.

Standout features: Powerful recorder and agility in management.

Challenges: There is no out of the box APM but CloudQA works well with 3rd party APM tools from Google (name of the tool) & NewRelic.

Pros: Very easy to setup and use. Works with even the most complex web applications and is cost effective.

Cons: Geographical monitoring from XX locations compared to YY offered by Dynatrace

Bottomline: TruMonitor is the easiest and the most effective synthetic monitoring solution available in the market.  

Side by side feature comparison:

CategoryFeatureDynatrace – Synthetic MonitoringCloudQA – TruMonitor
CreationRecording ScenariosBasic recording of user actionsAdvanced recording of user actions with support for assertions and hovers
MonitoringBrowsersReal browser supportReal browser support
Location Based MonitoringMonitor multiple locations around the world Simultaneous monitoring of same scenarios across multiple regionsMonitor multiple locations around the world
ComplexitiesSupports basic web applicationsMonitor complex web applications like Single Page Application
MaintenanceEditing ScenariosOnly addition of validation and editing CSSPerform complex actions- Adding scripts, store variables, random variables, alerts, waits etc
3rd Party IntegrationsOut-of-the-box integrations with popular toolsOut-of-the-box integrations with popular tools
Scheduling FrequencyChoice of 5, 10, and 15, 30 and 60 minute frequenciesChoice of 5, 10, and 15, 30 and 60 minute frequencies
ReliabilityFalse Positive ResistanceBased on deviation from historical baseline metricRetrial of monitoring, automatic waits and robust CSS selectors
ReportingDashboardCan create and share custom dashboardBasic dashboard
Performance MetricsAvailability, uptime, full loaded time, network time, client time, server time, and resource timings.Availability, uptime, full loaded time, network time, client time, server time, and resource timings.
Performance Analysis– Line graphs, pie charts and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
– Other graphs
– Line graphs and histograms based date and time series analysis of Load times for URLs, and User actions
– Interactive graphs with user action and URL filters
– Run trends for status on application glitches while monitoring a scenario
– Drill-down for glitches with screenshots
Alerts and NotificationEmail, Dynatrace mobile app and custom integrations like Slack, PagerDuty and JIRASMS, email, and custom integrations like Slack, PagerDuty and JIRA
Competitive BenchmarkingUsing Apdex ratingsOn request
OtherSupport (Basic Subscription)– Product onboarding
– Live chat
– 8 Hours / 5 Working Days available
– Product onboarding
– Dedicated Support Assistant
– Live chat
– 8 Hours / 5 Working Days available
InfrastructureOn premise and CloudOn premise and Cloud
Price$ 0.35 per 25 runs$ 0.14 per 25 runs

Summary

With growing performance expectations and web complexities, synthetic monitoring is indispensable for companies who want to stay ahead of the competition. Unlike other monitoring tools, TruMonitor offers a comprehensive solution for analysis of user journey; even on complex web applications. Contact us to learn more on how you can leverage synthetic monitoring to become proactive in delivering quality digital experience.

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5 reasons why ecommerce monitoring is so important

Performance of your web application can make or break your growth efforts. It’s critical for good shopping experience which in turn affects your revenue, loyalty, and reputation. Organizing a performance management strategy helps to balance risks and deliver a user experience that exceeds customer expectations. Ecommerce Monitoring is a useful tool to help your digital performance deliver that great user experience. Let’s dive deep into why you need ecommerce monitoring.

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Errors occur unexpectedly

Demand for shopping is 24*7. But how would you know if something went wrong while users are shopping? For example – during late hours, there is an increase in the traffic, at such point if users experience a delay in loading or encounter a 404 error, it will impact your sales and customers trust. Ecommerce monitoring can assist in such situation by continuously monitoring the performance and alerts the team for technical glitches. It constantly helps in preventing a bad shopping experience.

3rd party services can you slow you down

Thanks to innovative technologies like API integrations, you can hook up the website with a service of your choice. For example, you may use a plugin that helps in customer analytics or a promotional banner.

Such services can cause your website to slow down or malfunction. It may not be apparent on your device but real users with different browsers and geographical locations can get affected. Ecommerce monitoring tool help you in detecting any issues with 3rd party services.

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Your e-commerce business need collaboration with a number of services like – application vendors, application development tool suppliers, and middleware vendors. With the continuous exchange of data, smooth communication with assured quality is of importance. While web services offer modular solutions, e-commerce monitoring assist in supervising these services, testing the workflows and reporting any issues. It could help your firm in delivering superior quality when compared to competitors, improving the website rating and enhanced brand equity

Analyse and Baseline Performance

E-commerce Monitoring helps in benchmarking the performance of your web application all time. Guarding your website and measuring its performance all throughout the day over a period say a month, quarter or annually may be tough. Monitoring takes assistance from the marked baseline, mirror the same test in the live environment and provide you with a comparison result. You can then quickly analyze the gap between the expected and actual result. With all data in hand, you could identify the areas of improvement and strategize your development accordingly and stay ahead amongst your competitors.

A Detailed Report to Debug Issues

Customer expectations are rising, and they don’t tolerate slow performances. Presence of alternatives makes it easy for them to abandon a web app with quality issues. Bad experience affects the user’s impression of a brand.

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Improve the shopping experience today

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synthetic-monitoring

Synthetic Monitoring is a simulation of user actions on a web application in order to record functional and performance metrics. The user actions can be simulated for various web browsers and geographical locations. Monitoring is then configured to run at regular intervals which enables continuous analysis.

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